Observe
Review workflow runs, reported issues, and available usage data. Give exceptions a clear owner.
YOUR ONGOING AI PARTNER
AI is an ongoing practice.
Let’s manage it that way.
Your AI needs an owner after the demo. We look after the agreed systems, help your team, and keep a clear view of what should improve next.
WHAT ONGOING CARE MEANS
Attention where
it makes a difference.
Every engagement has a defined scope. These are the activities we use to keep your AI useful and accountable.
Maintain
Update prompts, knowledge connections, and integration logic. Test provider changes before rolling them out.
Support
Give employees a path for questions about managed AI solutions and the workflows they use.
Evaluate
Check representative outputs and review recurring errors against the criteria agreed with your team.
Optimize
Review consumption, model choices, and workflow design for practical opportunities to improve.
Plan
Translate feedback into a prioritized list of changes, with business owners deciding what comes next.
FIND YOUR LEVEL OF PARTNERSHIP
Start where you are.
Build from there.
No arbitrary bundle of tools. We scope the work around the systems you use and the support you need.
For a focused starting point
Foundation
Get your first AI system on solid ground.
Scoped to your business
- Management of an agreed initial AI solution
- Baseline quality and usage reviews
- Knowledge and prompt maintenance
- Employee guidance for the managed solution
For a growing AI environment
Momentum
Connect the work. Keep improving it.
Scoped to your business
- Management across connected AI workflows
- Integration and exception monitoring
- Recurring optimization and adoption reviews
- A prioritized improvement backlog
For AI across teams and processes
Partnership
Make AI part of how your business runs.
Scoped to your business
- A coordinated portfolio of managed AI systems
- Cross-team ownership and governance planning
- An ongoing AI roadmap and review cadence
- A tailored support and improvement scope
Every plan is tailored. Setup, supported systems, response targets, review frequency, and third-party fees are confirmed in your proposal.
BEFORE WE BEGIN
A shared scope.
Fewer surprises.
You should know who owns what, what happens when something fails, and how a new request gets handled.
- The AI systems and integrations we manage
- Your business owner and our service responsibilities
- Monitoring coverage and support response targets
- Approval rules, escalation paths, and change processes
- Initial setup, recurring fees, and separate usage costs
- Review cadence, reporting, and handover arrangements
BEFORE YOUR FIRST CALL
Let’s make
the details clear.
Can you manage AI we already have?
Yes, subject to an initial review. We assess your tools, connections, documentation, and current issues, then agree on what we can take responsibility for and what needs to be addressed first.
Does this replace our IT provider?
Your IT provider remains responsible for your core technology. JaxAI focuses on the assistants, AI workflows, knowledge connections, quality checks, and adoption work in your AI service scope. We coordinate with your IT team where a connection or access change is needed.
How is pricing determined?
Pricing is scoped around your AI systems, integrations, support needs, and improvement work. We separate initial setup, recurring management, and third-party usage costs in the proposal so you know what you are committing to.
Do you provide 24/7 support?
Support hours, monitoring coverage, and response targets are agreed in your proposal. We do not assume round-the-clock coverage for every plan. We will discuss your operating needs before recommending a scope.
What if we decide to move on?
Your agreement sets out cancellation and handover terms. We plan for documentation, access, and the transfer of managed configurations so responsibilities are clear from the start.
YOUR NEXT CHAPTER
Give your AI a team
that stays with it.
Bring us the tools you already use—or a process you want to improve. We’ll help define the next step.